JavaScript API - WebChat

Configuration

Learn how to configure the WebChat plugin. Go to Configuration

WebChat

Manually control the WebChat widget.

An implementation example can be found here.

Open WebChat window

You can manually open the WebChat window (same behavior as clicking on the chat bubble).

CV.webchat.open();

Close WebChat window

You can manually close the WebChat window (same behavior as clicking on the chat bubble).

CV.webchat.close();

Show WebChat

If the WebChat is hidden because of a rule (i.e. no agent is online), you can manually show the chat..

CV.webchat.show();

Trigger flow

Manually trigger a flow for the WebChat. You can configure a flow at Automation -> Flows. The flowId can be found in the url https://app.chatvisor.com/#/entities/flows/show/<FLOWID>

CV.webchat.triggerFlow("<flowId>");

Additional methods

See API